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Shields Health Solutions is seeking an IT Tier 1 Helpdesk Technician to join our IT Helpdesk Team. This role serves as the first point of contact for end-users seeking technical support. The selected candidate will be responsible for onboarding new employees, user account creation, troubleshooting, maintaining equipment inventory and general IT support tasks to ensure efficient operations within the organization. This position requires to be present in our Stoughton, MA office 5 days a week.