Helpdesk Technician
SmithRx•Lehi, UT
203d
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About The Position
As a Helpdesk Technician with SmithRx, you will be responsible for managing internal request tickets in a timely manner while also ensuring a white-glove service experience for our end users, working to continuously seek out opportunities to improve the end user experience. This may include sourcing new technology when appropriate, periodically revisiting established processes to evaluate overall effectiveness and ease of use and/or changing product configurations. This is a full time position out of our Lehi office, five days a week, with some option to work from home on occasion.
