Grand Rapids Public Schools-posted 11 months ago
Full-time
Grand Rapids, MI
Administration of Human Resource Programs
This job is no longer available
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The Customer Service Helpdesk Technician provides support to all Grand Rapids Public Schools' staff, students, parents, and approved partners on district-supported hardware, software, and systems. Support is provided over the telephone, via chat, e-mail and in person. The Helpdesk Technician will maintain documentation and logging activities and will provide oral and/or written reports to the supervisor regarding tasks in progress and completed. This position reports to the Coordinator of Management Information Services (MIS) Customer Service.
