Helpdesk Support Specialist
About The Position
This is an excellent opportunity for an entry‑level IT professional to gain hands-on experience providing Level 1 help desk support in an enterprise environment. The role supports end users through phone and remote assistance, troubleshooting common hardware, software, and application issues across Windows, Mac, iOS, and Android devices, including password resets, printer support, and basic device setup. Candidates should bring strong customer service skills, a willingness to learn, and the ability to remain professional and solution‑focused when supporting end users. Individuals looking to build a solid foundation in IT support and grow their technical skill set are encouraged to apply.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
