Helpdesk Senior Associate- Healthcare Clinical Service Desk- Call Center- REMOTE
NTT DATA•Fargo, ND
421d•$16,640 - $20,800•Remote
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About The Position
The Helpdesk Senior Associate for the Healthcare Clinical Service Desk is a critical role within NTT DATA, primarily responsible for providing support in a call center environment. This position involves handling inbound customer calls related to clinical applications, ensuring timely resolution of incidents, and maintaining high standards of customer service. The role requires flexibility in scheduling, including night, weekend, and holiday shifts, to meet the needs of healthcare clients.
