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The Helpdesk Analyst/Technician at Planned Parenthood of Orange and San Bernardino Counties is responsible for providing comprehensive application and technical support to clinical staff and other business units. This full-time role involves first-line support for internal staff, ensuring quality care delivery to patients through effective troubleshooting and problem resolution. The position requires a strong commitment to customer service and professionalism, with responsibilities including diagnosing issues, managing support requests, and maintaining communication with users.