Help Desk Tier I

Acuren InspectionPortland, OR
432d

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About The Position

The IT Help Desk Tier 1 position at Acuren Inspection, Inc. is designed for individuals who are passionate about providing quality customer service and effective communication while delivering tier 1 technical assistance for computer systems, software, and hardware. This role involves responding to technical assistance requests primarily through email and phone, and providing support to internal customers in various formats. Complex issues will be escalated to Tier 2 technicians or specialized individuals as necessary.

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