Help Desk Technician

Whittier Health Network • Haverhill, MA

1d • Onsite

About The Position

We are looking for a Help Desk Technician to serve our network. You will be located within our Rehabilitation Hospital in Haverhill Mass, but requires regular travel to our hospital located in Westborough Mass.

Requirements

• Bachelor Degree in computer science, technical degree in PC repair or equivalent in experience
• Comprehensive knowledge of Microsoft Windows, Office Standard Packages, Chrome OS and IOS
• Comprehensive PC repair skills
• Working knowledge of Microsoft Office Professional
• Familiarity with networking protocols and wide area connectivity concepts
• Valid drivers license and car required

Responsibilities

• Provide end user support to all applications on Whittier Health Network supported software list.
• Assist end users in obtaining technical support from vendors
• Make necessary PC repairs
• Perform scheduled PC maintenance
• Maintain, repair and install PC network lines and jacks
• Travel to other hospital located in Westborough Mass or corporate office located in Haverhill Mass
• Provide on-call duties every 4th week

Benefits

• 401 K
• Paid Vacation, Holiday and Sick
• Medical, Dental and Vision
• Life and Supplemental Life
• Short and Long Term Disability
• Hospital, Accident and Hospital policies
• Flexible Spending Accounts
• Health Savings Account

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees