Help Desk Technician

Whittier Health NetworkHaverhill, MA
1dOnsite

About The Position

We are looking for a Help Desk Technician to serve our network. You will be located within our Rehabilitation Hospital in Haverhill Mass, but requires regular travel to our hospital located in Westborough Mass.

Requirements

  • Bachelor Degree in computer science, technical degree in PC repair or equivalent in experience
  • Comprehensive knowledge of Microsoft Windows, Office Standard Packages, Chrome OS and IOS
  • Comprehensive PC repair skills
  • Working knowledge of Microsoft Office Professional
  • Familiarity with networking protocols and wide area connectivity concepts
  • Valid drivers license and car required

Responsibilities

  • Provide end user support to all applications on Whittier Health Network supported software list.
  • Assist end users in obtaining technical support from vendors
  • Make necessary PC repairs
  • Perform scheduled PC maintenance
  • Maintain, repair and install PC network lines and jacks
  • Travel to other hospital located in Westborough Mass or corporate office located in Haverhill Mass
  • Provide on-call duties every 4th week

Benefits

  • 401 K
  • Paid Vacation, Holiday and Sick
  • Medical, Dental and Vision
  • Life and Supplemental Life
  • Short and Long Term Disability
  • Hospital, Accident and Hospital policies
  • Flexible Spending Accounts
  • Health Savings Account
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