Help Desk Technician - Washington State, Virginia, and Florida
Fusiontek•Federal Way, WA
452d•$52,000 - $64,480
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About The Position
The Help Desk Technician at FusionTek is responsible for providing technical support to clients, focusing on desktop and laptop issues, application installation, and user settings. This role requires a client-focused mindset and strong communication skills to assist non-technical users effectively. The technician will also handle security-related tasks, such as investigating malware alerts and assisting with multi-factor authentication (MFA) enrollment. The position involves both remote and onsite support, contributing to a collaborative team environment dedicated to delivering exceptional service.
