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As a Help Desk Technician, you will work in a collaborative, team environment to deliver high-quality service to our customers. This is an ON-Site role that will require you to visit the client site to carry out your duties and responsibilities - you must be able to commute to our offices in Philadelphia, PA. Our client is an award-winning managed services provider (MSP) that has been providing Philadelphia with best-in-class Managed IT and Security Services for over 20 years. They design, implement, and support innovative solutions across platforms such as Managed IT Services, Network Infrastructure, Hosted Phone Systems, IP Video Surveillance, Cloud Hosted Services, Access Control, Carrier Services, and more. This is an exciting career growth opportunity - our client provides opportunities for skill enhancement, mentorship programs, and a clear path for career advancement within the organization. They believe in putting their employees and teams first and fostering partnerships based on support, growth, and shared success. Your voice matters and they believe in fostering an environment where creativity, collaboration, and curiosity flourish.