Help Desk Technician - Tampa, Florida
Fusiontek•Tampa, FL
425d•$52,000 - $64,480
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About The Position
The Help Desk Technician at FusionTek is responsible for providing technical support to clients, focusing on desktop and laptop issues, application installation, and user settings. This role requires strong communication skills to assist non-technical users and involves troubleshooting Windows and Mac operating systems, as well as working with Office 365 and Active Directory. The technician will also handle security tasks related to malware alerts and multi-factor authentication enrollment, ensuring a high level of client satisfaction.
