Help Desk Technician I

Holiday Oil • Draper, UT

31d • Onsite

About The Position

Join our Team! Holiday Oil is looking for an in-office Help Desk Technician I to join our IT team! This entry-level role provides frontline technical support to our c-store locations and internal teams. You'll help troubleshoot hardware, software, network, and account-related issues while delivering outstanding customer service. If you're ready to bring your expertise to a company that values people, progress, and high-quality work, we invite you to apply and join the Holiday Oil team. Apply Today!

Requirements

• 1-2 years of IT support or help desk experience
• Basic knowledge of computers, networks, and Microsoft Office
• Strong communication and customer service skills
• Ability to multitask, problem-solve, and work in a fast-paced environment
• Valid Utah driver's license and ability to travel to local store locations

Responsibilities

• Provide Tier 1 technical support to end users
• Troubleshoot hardware, software, and network issues
• Set up user accounts, permissions, and devices
• Support store operations technology and daily system needs
• Document tickets and escalate issues when needed
• Assist with employee onboarding and technology setup

Benefits

• A stable, respected Utah company with over 60 years of growth
• A collaborative environment where your work directly contributes to the company's success
• Strong values rooted in safety, quality, and integrity
• Opportunities to grow your career within the Holiday Oil family

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees