Help Desk Technician - Arlington, Virginia
Fusiontek•Arlington, VA
421d•$52,000 - $64,480
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About The Position
The Help Desk Technician at FusionTek is responsible for providing technical support to clients, focusing on desktop and laptop issues, application installation, and user settings. This role requires troubleshooting skills in Windows and MacOS, as well as effective communication to assist non-technical users. The technician will also handle security tasks, including malware remediation and multi-factor authentication enrollment, while documenting and tracking support tickets.
