Help Desk Tech / Office Assistant
About The Position
Los Angeles consulting company is seeking an Office Assistant / Mid-Level Help Desk Technician. This is a great opportunity to learn the computer consulting business from the ground up as an Office Assistant while also providing help desk assistance to our customer base. On the Office Assistant side, you will be routing technicians, depositing checks, answering phones, reconciling accounts, assist in the billing, and following up with customers. On the help desk side, you will be our first level technician assisting our customers on the phone with their technical problems. You will eventually handle more complex jobs in the field.
Requirements
- Basic Windows AND Macintosh troubleshooting skills
- Basic networking knowledge
- Excellent communication skills as you will interface with our customer base on the phone
- Extremely Organized and Detail oriented
- Basic Quickbooks skills
- Problem solving skills
- Quick Study
- You must have reliable transportation and be a US citizen (or have a green card.)
Nice To Haves
- Certifications a big plus
Responsibilities
- routing technicians
- depositing checks
- answering phones
- reconciling accounts
- assist in the billing
- following up with customers
- assisting customers on the phone with their technical problems
- handle more complex jobs in the field
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
