Technical Support
Collabera•Ann Arbor, MI
1d
About The Position
Job Title: Tile: Help Desk Support Location: Ann Arbor MI Duration: 3+ months (contract to permanent)
Responsibilities
- Provides support to end users on a variety of issues.
- Identifies, researches, and resolves technical problems.
- Responds to telephone calls, email and personnel requests for technical support.
- Documents, tracks and monitors the problem to ensure a timely resolution.
- May require an associate's degree in a related area and 0-2 years of experience in the field or in a related area.
- Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
- Relies on instructions and pre-established guidelines to perform the functions of the job.
- Primary job functions do not typically require exercising independent judgement.
Benefits
- paid vacations
- holidays
- personal days
- Medical
- Dental and Vision insurance
- 401K retirement savings plan
- Life Insurance
- Disability Insurance
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What This Job Offers
Career Level
Entry Level
Education Level
Associate degree
