Help Desk Support Technician
Ascend It Co., Ltd.•Virginia Beach, VA
511d•$43,014 - $46,592•Remote
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About The Position
The Help Desk Support Technician at NTS in Virginia Beach, VA, is responsible for providing Tier 1 and Tier 2 IT helpdesk services to end users. This role involves troubleshooting software and hardware issues, managing incoming support requests, and ensuring effective resolution of technical problems. The technician will work both remotely and onsite, depending on the nature of the support required.
