CBIZ-posted about 1 year ago
$39,998 - $39,998/Yr
Full-time • Entry Level
Remote • Maryland Heights, MO
5,001-10,000 employees
Professional, Scientific, and Technical Services

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The Help Desk Support Specialist at CBIZ Network Solutions provides Tier I technical assistance to Edward Jones associates across the U.S. and Canada. This role focuses on delivering exceptional customer service through various support channels, including phone, live chat, and virtual tickets. The specialist is responsible for troubleshooting technical issues, managing user requests, and ensuring effective problem resolution while maintaining a high standard of service.

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