Help Desk Support Specialist I
University of Rochester•Rochester, NY
400d•$39,291 - $54,995
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About The Position
The University of Rochester is seeking a full-time IT Help Desk Support professional to provide first and second level technical support for a diverse customer base in a 24x7 environment. This role involves resolving technical inquiries, maintaining knowledge of various systems, and ensuring customer satisfaction through effective communication and problem-solving skills.
