Help Desk Support Services Specialist
Lawelawe Technology Services•Fort Belvoir, VA
380d
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About The Position
The Help Desk Support Services Specialist at Lawelawe Technology Services is responsible for providing Tier II support to federal government clients, ensuring effective resolution of incidents, problems, and service requests. This role serves as a critical liaison between the IT team and end users, focusing on minimizing disruptions and enhancing user experience through strong analytical and troubleshooting skills.
