Help Desk Support Representative - $20/hr
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
The Customer Service position at TEKsystems involves providing exceptional service to both internal and external customers. The role requires addressing customer issues promptly, utilizing a knowledge base for resolutions, and offering first-level technical support through various channels. Employees will guide customers through procedures for equipment requests, software installations, and other technical needs while documenting all actions in the ITSM ticketing system. Professionalism is key, as punctuality and readiness to perform duties are expected whether working in the office or remotely. The position also includes administrative tasks such as completing timesheets and compliance training.
