Help Desk Specialist

CACIChesapeake, VA
258d$35,776 - $65,300

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About The Position

CACI is seeking a Help Desk Specialist to support a DOD Travel contract. The role involves providing assistance to all DOD Personnel with respect to the use and administration of the Defense Travel System (DTS) application, DoD Travel Policy, and travel financial management. The specialist will perform functional analysis to identify process steps, tasks, and their inter-relationships. The position requires support 24X7, 365 days a year, including weekends, overnights, and Federal Holidays. The selected individual will also participate in special projects, work on project teams, maintain file servers, troubleshoot operating systems and applications, and ensure problem ownership and end-user satisfaction.

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