Help Desk Specialist I
About The Position
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee. Weekly Working Hours: 40 As a Help Desk Specialist, under general supervision, assist branch personnel with questions regarding the Bank's financial products, New Account policy and procedures, SalesLogix, Lotus Notes and Safebox. Incumbent will also review legal documentation for all non-personal accounts and help guide branch staff in opening accounts.
Requirements
- Previous work experience required, preferably within a financial institution.
- Knowledge of basic PC operational systems and software packages is desirable.
- Applicant should possess excellent communication skills, both written and verbal
- Applicant should be detail oriented
- Applicant should be organized
- Applicant should have the ability to meet deadlines within specific time constraints.
Responsibilities
- Assist branch personnel with questions regarding the Bank's financial products
- Assist with questions regarding New Account policy and procedures
- Assist with questions regarding SalesLogix
- Assist with questions regarding Lotus Notes
- Assist with questions regarding Safebox
- Review legal documentation for all non-personal accounts
- Help guide branch staff in opening accounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
