Confidential - Information Technology-posted about 1 year ago
$60,000 - $70,000/Yr
Full-time • Mid Level
Dallas, TX

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The Help Desk Manager is responsible for overseeing the Help Desk Technician team and managing high-level technical assistance requests. This role involves providing comprehensive technical support services, handling VIP helpdesk tickets, maintaining accurate call logs, and managing on-site technical resources. The position requires advanced troubleshooting skills and a strong understanding of various IT systems and technologies.

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