Help Desk Intern
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About The Position
The Help Desk Intern position is designed for students who are looking to gain practical experience in the field of Information Technology. This role involves assisting the Help Desk Team in providing quality technology support under the direct supervision of the Help Desk Supervisor. Interns will have the opportunity to learn about various aspects of Information Services and Technology, gaining hands-on experience in a fast-paced work environment. The internship aims to equip students with the necessary skills to work effectively in a technology-driven workplace, while also allowing them to interact with different personalities and develop their professional communication skills. Interns will be involved in several key activities, including assisting with the deployment of new equipment, performing software installations, and collecting information for the equipment inventory. This role is ideal for students pursuing a degree or certificate in a computer-related field, as it provides a solid foundation in IT fundamentals such as computer hardware troubleshooting and network knowledge. The internship is structured to foster both individual and team-based work, encouraging interns to develop their time management and analytical skills while solving real-world problems that may arise during their daily tasks.
