Help Desk Intern

Dayton Freight • Dayton, OH

82d

About The Position

A Help Desk Intern is a student employee that assists the Help Desk Team and provides quality technology support under the direct supervision of the Help Desk Supervisor.

Requirements

• Experience with IT fundamentals such as computer hardware troubleshooting and computer network knowledge
• Ability to work in both a team environment and independently
• Time Management
• Analytical skills, the ability to solve problems that may come up during a typical work day
• Strong written and verbal communication skills
• Strong interpersonal skills with end users, customers, and management
• Ability to communicate IT terminology to someone that does not understand technical terms
• Must be pursuing a degree or certificates in a computer related field

Responsibilities

• Assists the Help Desk Team to deliver technology support
• Assist with the deployment of new equipment
• Assist with software installs
• Assist in collecting information for the equipment inventory

Benefits

• Stable and growing organization
• Competitive weekly pay
• Professional, positive and people-centered work environment
• Fast-paced work environment
• Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
• Paid holidays (8); paid vacation and personal days

What This Job Offers

• Career Level: Intern
• Industry: Truck Transportation
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees