Help Desk Coordinator, Full-Time
Southwestern Baptist Theological Seminary•Fort Worth, TX
336d
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About The Position
The Help Desk Coordinator is part of the Help Desk team that provides support to faculty, staff, and students and helps in resolving their issues. The Coordinator is responsible for answering the phone, and then processing and prioritizing the work to resolve the issue. They are also responsible for managing incoming tickets received through the Help Desk Ticket System and emails set to the department email.
