This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
The Help Desk - Contracted Technology Support Level 2 position is a part-time role based at the Administration Building of Monroe Public Schools. This position is designed to provide daily technology support throughout the district, ensuring that all technology-related issues are addressed promptly and effectively. The role is part of a 3rd party contract and requires a commitment of approximately 25 hours per week over a 12-month period. The compensation for this position ranges from $16.00 to $18.00 per hour, depending on the candidate's experience and skill level. As a Level 2 Technician, the individual will be responsible for the configuration, installation, and maintenance of operating systems, hardware, and peripheral equipment. The technician will also troubleshoot hardware and software problems, providing support to staff members across the district. Effective communication skills are essential, as the technician will interact with staff in person, over the phone, and through written correspondence. The ability to manage time efficiently and follow detailed instructions is crucial for success in this role. The position requires moderate to heavy lifting, with the ability to lift at least 65 pounds at times. The technician must also be willing to work overtime if necessary. Candidates must possess a high school diploma or equivalent and a valid driver's license. A minimum of one year of experience in technology support, particularly in troubleshooting and maintenance, is required. The selection process will involve a thorough screening by a review panel to identify qualified candidates for advancement.
