Help Desk Associate
Costa Farms•Trenton, SC
430d
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About The Position
The Help Desk Associate at Costa Farms, LLC is responsible for providing technical support to end-users by addressing and resolving hardware, software, network, and application issues. This role involves diagnosing problems, guiding users through troubleshooting steps, and ensuring a positive customer experience through effective communication and follow-up. The associate will also collaborate with technical teams to resolve complex issues and maintain documentation for support operations.
