Help Desk Associate 2
Telos Corporation•Ashburn, VA
455d
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About The Position
The Help Desk Associate 2 at Telos Corp. plays a crucial role in providing first-level support for the Transportation Security Administration (TSA) and Federal Bureau of Investigation (FBI) Channeling programs. This position involves assisting users with technical issues related to hardware, software, networks, and applications, ensuring a high level of customer satisfaction while maintaining the integrity of IT assets. The role requires effective communication and collaboration with various stakeholders, including government agencies and industry partners, within a hybrid work environment.
