TEKsystems-posted about 1 year ago
$52,000 - $57,200/Yr
Full-time • Entry Level
Hybrid • Southfield, MI
10,001+ employees
Professional, Scientific, and Technical Services
This job is no longer available
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The Help Desk Analyst position at TEKsystems involves providing front-line technical support to customers in a contact center environment. The role focuses on delivering superior service and achieving first contact resolution through various communication channels. Analysts will troubleshoot a wide range of technology-related issues, document interactions, and ensure customer satisfaction while managing time effectively in a hybrid work setting.
