Help Desk Analyst

TEKsystemsSouthfield, MI
425d$52,000 - $57,200Hybrid

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About The Position

The Help Desk Analyst position at TEKsystems involves providing front-line technical support to customers in a contact center environment. The role focuses on delivering superior service and achieving first contact resolution through various communication channels. Analysts will troubleshoot a wide range of technology-related issues, document interactions, and ensure customer satisfaction while managing time effectively in a hybrid work setting.

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