University of Chicago-posted about 1 year ago
$57,595 - $69,326/Yr
Full-time • Entry Level
Chicago, IL
Educational Services

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The Help Desk Analyst at the University of Chicago Booth School of Business is responsible for providing on-site technical support to students, staff, faculty, and alumni. This role involves handling first and some second-tier support requests through various communication channels, monitoring open issues, and ensuring timely resolutions. The analyst will also support computer labs and participate in off-hours support rotations.

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