Help Desk Analyst
TEKsystems•St. Petersburg, FL
216d•$25 - $27
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
The Technology Service Center (TSC) at Raymond James Financial is a complex level 1 help desk that services 600-800 proprietary applications in addition to major applications like Microsoft and Adobe. With a user base of 30,000 end users, including those in the RJ home office and branches, the TSC aims to provide superior service and first contact resolution. The role requires candidates to possess critical thinking skills, mental agility, and a go-getter attitude to effectively assist financial advisors who expect a high level of service. Candidates should be willing to learn and adapt in a rigorous training environment.
