Help Desk Analyst
Collin County Community College•Frisco, TX
204d•$47,300 - $56,760
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About The Position
We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities. The position involves providing business, security, and technical analysis as well as high-level technical support. The candidate will work with other departments to ensure that the Help Desk process, procedures, solutions, and service request offerings meet the institution's needs. The role includes acting as application and user administrator for various systems and serving as the intermediary between users, various Information Technology (IT) groups, and non-IT groups.
