Help Desk Analyst I

Unlimited Service Group•Lexington, SC

2d•Onsite

About The Position

Unlimited Service Group is looking for a creative and motivated individual to join our team as an Entry Level Help Desk Analyst . This is a fantastic opportunity for someone eager to gain hands-on experience supporting end-user technology, imaging computers, managing IT assets, and configuring devices for new hires. If you are passionate about technology, enjoy helping others, and are excited to develop your skills in a dynamic IT environment, we want to hear from you!

Requirements

Basic understanding of Windows computers, Microsoft Office 355, and Apple mobile devices
Strong attention to detail.
Excellent communication and interpersonal skills.
Motivated to learn new technologies quickly and stay current with industry changes.
Ability to thrive in a fast-paced, evolving work environment.
A collaborative team player.
Must be at least 18 years of age
Completion of a satisfactory background check and drug scree n required.

Responsibilities

Image and configure Windows desktops and laptops for new and existing users.
Set up and support mobile devices, including iPhones and iPads.
Manage returned equipment, ensuring proper data handling, reimaging, and redeployment.
Maintain and track IT inventory, keeping records of laptops, desktops, and mobile devices up to date.
Collaborate with IT team members to document procedures, improve workflows, and enhance user support.
Assist with general hardware support.