HELP DESK ANALYST I

Mountain View Hospital-posted 8 months ago
Entry Level
Idaho Falls, ID
Hospitals
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Mountain View Hospital is looking for a Certified Nurse Assistant to join our team! JOB SUMMARY: Provides direct patient care consistent with the unit's standards of care. Meets the communication needs of the patient/family, departmental staff and medical staff. Demonstrates basic computer knowledge. Prepares and compiles patient records. Initiates directions from physician and nursing staff. Participates in performance improvement activities and quality assurance activities. Maintains regulatory agency requirements, nursing and hospital policies, procedures and standards. Demonstrates performance consistent with the mission, philosophy, and goals of the unit and organization; remains flexible to changing systems; is expected to demonstrate quality and effectiveness in work habit; and treats staff, physicians, patients, and families with considerations and respect.

  • Provides direct patient care consistent with the unit's standards of care.
  • Meets the communication needs of the patient/family, departmental staff and medical staff.
  • Demonstrates basic computer knowledge.
  • Prepares and compiles patient records.
  • Initiates directions from physician and nursing staff.
  • Participates in performance improvement activities and quality assurance activities.
  • Maintains regulatory agency requirements, nursing and hospital policies, procedures and standards.
  • Demonstrates performance consistent with the mission, philosophy, and goals of the unit and organization.
  • Remains flexible to changing systems.
  • Demonstrates quality and effectiveness in work habit.
  • Treats staff, physicians, patients, and families with considerations and respect.
  • High school graduate or equivalent.
  • Current Nurse's Aide Certification (CNA) required.
  • Current BLS certification and renewal as required.
  • Knowledge of medical terminology.
  • CNA experience preferred.
  • Ability to effectively read, write, and speak English.
  • Basic mathematical skills.
  • Ability to multi-task and function at a high level with accuracy and efficiency.
  • Ability to define problems, collect data, establish facts and draw valid conclusions.
  • Ability to interpret an extensive variety of technical instructions.
  • Ability to listen and concentrate for long periods of time.
  • Ability to work well with others.
  • Ability to work efficiently and effectively without close supervision.
  • Knowledge of office support functions, including word processing, filing, receptions, gathering and compiling data, and balancing and coordinating a workload involving multiple projects and clients.
  • Ability to maintain confidentiality.
  • Ability to complete a variety of tasks.
  • Ability to deal with difficult client situations and emergencies in a calm and professional manner.
  • Medical, Dental and Vision Insurance
  • Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
  • Retirement Plans (401K with up to 6% match)
  • Earned Quarterly Bonus Program
  • Education Reimbursement Program
  • Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital
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