Insight Global-posted about 1 year ago
Full-time
Austin, TX
Administrative and Support Services
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The Help Desk Agent position at Insight Global involves providing remote technical support to retail and non-retail store associates. The role requires troubleshooting issues related to a proprietary ordering system, Order Up, and utilizing ServiceNow for tracking metrics and managing support requests. Candidates must possess strong customer service skills and prior experience in a call center environment.
