Help Center Specialist
Loyola University Maryland
435d•$48,838 - $61,027
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About The Position
The Help Center Specialist at Loyola University Maryland is responsible for providing tier 1 technical support to all constituent groups across the campus. This role involves resolving technical issues related to software applications and hardware, assisting walk-in clients, and managing incident tracking through the university's systems. The specialist will also monitor and manage student loaner programs and ensure accurate asset management.
