Heavy Equipment Service Center Manager

EquipmentShare • St. Louis, MO

6d • Onsite

About The Position

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before . We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares. We’re hiring a Service Center Manager at our office in Moberly, MO and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. T he Service Center Manager is responsible for overseeing and managing the corporate service programs of fleet vehicle repairs, end of life repairs/rebuilds, remanufacturing/rebuild programs for engines and components, and repair/rebuild for operations equipment. This role will work closely with cross-functional teams to ensure other projects and product lines meet expectations and needs.

Requirements

• Proven experience in strategic thinking and aligning initiatives with business objectives.
• Exceptional analytical and problem-solving skills with a focus on implementation.
• Strong leadership qualities with the ability to articulate a clear vision.
• Solid financial acumen with a track record of delivering a high ROI.
• Expertise in managing projects with cross-functional teams.
• A mindset geared toward innovation, collaboration, and adaptability.
• Excellent planning and communication skills.
• Bachelor’s degree, MBA preferred.
• At least 5+ years of experience in management and planning
• At least 5+ years of experience in the heavy equipment and automotive industries
• Must be able to sit for prolonged periods at a desk and work on a computer.
• Ability to move on a regular basis to perform physical activities, such as, but not limited to, lifting up to 25 lbs. unassisted, bending, standing, climbing, or walking

Responsibilities

• Manage operations to maximize the financial success of the business.
• Conduct monthly profit and loss reviews to understand the business and business trends, identify areas for improvement and future revenue opportunities.
• Assist location personnel in training for all system requirements.
• Responsible for technician development and encouraging compliance to their development plan.
• Develop and communicate a visible detailed project schedule and work plan requirements.
• Effectively, clearly and accurately communicate information to keep general managers/customers informed of issues.
• Provide action items to improve issues with a sense of urgency.
• Establish reasonable and measurable goals with well-defined expectations for the position and team members.
• Collaborate with the Fleet department on understanding future workload and capacity needs, while reporting on company savings by utilizing the internal resource facility.
• Build, execute, and maintain an engine and component rebuild and reman program.
• Monitor reman engine program work to ensure OEM specifications, proper tolerances and torque settings
• Manage the maintenance of accurate records of parts used, labor hours, and test results.
• Report on the cost savings of each program within the role
• Work with the General Managers and the End of Life program to provide support and give accurate estimates on equipment turnaround times and capabilities.
• Oversee the evaluating of the extent of damage or need, developing detailed plans and creating a budget or a timeline for the programs.
• Maintain records of work completed, costs, and program outcomes.

Benefits

• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Gym membership stipend + wellness programs (earn PTO and prizes!)
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year — give back to the community you call home
• Career advancement, leadership training, and professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees