Heavy Duty Technician

North Bay Ford•Santa Cruz, CA

26d•Onsite

About The Position

Heavy Duty Transmission Technician – North Bay Ford (Santa Cruz, CA) Join a Legacy of Excellence! For more than 40 years, North Bay Ford has been Santa Cruz’s trusted, family-owned Ford dealership. As a proud member of the Ford family, we honor our legacy while investing in the future of our people and our community. If you’re a skilled Heavy Duty / Transmission Technician seeking a career where your expertise is respected, your growth is supported, and your impact is valued — this is the place for you.

Requirements

Certified Technician – Completion of accredited automotive technician program required; Ford or OEM-specific training highly preferred.
Hands-On Experience – Proven experience with heavy-duty transmission work (Ford experience strongly preferred).
Diagnostic Expertise – Skilled in using scan tools and diagnostic equipment to identify drivability and performance issues.
Attention to Detail – Committed to precision, safety, and quality repairs.
Strong Communicator – Clear written and verbal communication with both customers and teammates.

Nice To Haves

Ford or OEM-specific training
Ford experience

Responsibilities

Transmission Diagnostics – Perform accurate drivability and transmission diagnostics using Ford-approved tools and technology.
Repairs & Replacements – Repair or replace transmission components including gears, clutches, torque converters, and fluid systems.
Preventative Maintenance – Conduct inspections, fluid services, and performance checks to maximize vehicle reliability.
Documentation – Record all work performed, parts used, and recommendations for warranty and customer records.
Team Collaboration – Partner with service advisors, fellow technicians, and the parts team to ensure smooth, efficient workflow.