Heavy Duty Parts Specialist

Beltway International•Baltimore, MD

1d•$60,000 - $80,000

About The Position

Beltway Companies is searching for a Full-Time Heavy Duty Parts Specialist to join our team! This role is ideal for a driven parts professional who excels at customer-facing sales and thrives in a fast-paced service environment. The Heavy Duty Parts Specialist will support daily operations by identifying, sourcing, and selling heavy-duty truck parts, assisting walk-in and phone customers, and ensuring orders are fulfilled accurately and on time. Beyond technical and sales expertise, we are looking for someone with leadership potential who can grow within our business. The ideal candidate demonstrates strong communication skills, natural problem-solving ability, and a professional demeanor when working with customers, vendors, and internal departments. Over time, this role has the potential to evolve into a department leadership position, with the opportunity to oversee the Baltimore parts department and contribute to broader strategic goals, including process improvement, inventory optimization, and customer experience enhancements.

Requirements

5+ years of parts and inventory management preferred
5-10+ years of retail sales experience preferred
Previous experience in truck parts, automotive parts, or a service shop environment a plus
Strong attention to detail and organizational skills
Ability to work in a fast-paced, team-oriented environment
Proficiency with Microsoft Office and Procede or another Data Management System
Strong communication skills for working effectively with internal teams
Valid driver’s license required

Responsibilities

Establishes individual parts inventory levels and balances them for maximum turnover
Works with the service manager and body shop manager to ensure a timely turnaround of parts needed for internal jobs
Analyzes departmental operations and storage layout and revises as needed for maximum effectiveness
Maintaining a high level of service to high priority target and fleet customers by going on site when needed to identify parts
Provides technical assistance to parts department employees
Develops sales promotions
Providing part to customer from stock, procuring locally or creating a parts order as directed
Inventory control maintenance as directed by Parts Manager, including bin check and correction
Assisting other Branches when short-staffed
Providing remote support to multiple branches