Heavy Duty Diesel Shop Manager
About The Position
Our client is a family-owned and operated truck and trailer repair shop specializing in dedicated fleet maintenance, with a focus on the car hauling industry. They are fully equipped to handle all aspects of heavy-duty repair, offering top-tier diagnostic tools and a professional, supportive work environment. Our client is seeking a qualified Heavy-Duty Diesel Shop Manager to lead operations at a satellite repair facility specializing in dedicated fleet maintenance. This role requires a hands-on leader with the ability to diagnose required repairs and assist technicians in completing service orders while ensuring efficient shop operations. The facility consists of a two-bay shop that operates with a team of two technicians and a manager when fully staffed. The shop primarily services front-loaded cement mixers and tri-axle dump trucks, while also handling a wide range of heavy-duty repair work across the commercial truck industry.
Requirements
- Previous experience in heavy-duty diesel repair, with the ability to diagnose and assist with complex mechanical and electrical issues.
- Strong knowledge of heavy-duty truck diagnostics, including experience with OEM diagnostic software such as Cummins and PACCAR systems.
- Familiarity with industry diagnostic platforms such as Snap-on, JPRO, or equivalent tools.
- Ability to manage workflow, technicians, and shop productivity in a fast-paced service environment.
- Strong organizational and communication skills.
- Valid driver’s license required.
- Ability to consistently arrive on time and maintain a reliable work schedule.
- Willingness to work a standard schedule of approximately 7:30 AM – 5:30 PM, with flexibility as operational needs require.
- Must be able to pass random and incident-based drug and alcohol screenings in accordance with company policies.
Nice To Haves
- Valid Class A driver’s license (Preferred)
- Prior leadership or shop management experience preferred.
Responsibilities
- Manage day-to-day operations of the satellite shop location and maintain a fully staffed team of two active technicians.
- Provide hands-on leadership by diagnosing repair needs and assisting technicians with the completion of service orders when necessary.
- Coordinate the daily shop schedule and workflow to ensure efficient service operations.
- Monitor technician productivity and shop performance to meet company benchmarks for labor hours and billed service time.
- Maintain quality control standards and ensure all work meets company and industry expectations.
- Utilize OEM diagnostic platforms and industry-standard tools, including Cummins and PACCAR diagnostic systems, as well as Snap-on, JPRO, and other required diagnostic equipment.
- Manage shop inventory levels and maintain organization of tools and equipment.
- Order special-order parts as required to complete service orders and maintain workflow.
- Communicate regularly with company leadership regarding shop performance, operational updates, and improvement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
101-250 employees
