Heavy Cleaner
About The Position
The Heavy Cleaner will be responsible for the cleanliness of all public areas and non-public areas according to casino standards. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Maintain the cleanliness of the casino. Duties include the operation of cleaning machines such as buffers, furnishers, carpet cleaning machines, escalator cleaning machines and other miscellaneous cleaning equipment to ensure consistent cleanliness. 2. Required to carry out individual assignments as well as working with a group. 3. Must have basic knowledge of and work with various cleaning chemicals. 4. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times. 5. Provide exceptional customer service to all patrons and communicates in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff. 6. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies. 7. Must complete all required SGC Training programs within nine (9) months from commencement of employment. 8. Attend all necessary meetings. 9. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule.
Requirements
- Must be 18 years of age or older upon employment.
- Must be familiar with proper use of all cleaning equipment and chemicals.
- Knowledge in the operation of cleaning machines such as buffers, burnishers, carpet cleaning machines, escalator cleaning machines and other miscellaneous cleaning equipment.
- Must possess excellent communication skills.
- Ability to write routine correspondence and to speak effectively to the public, employees and customers.
- Must have the ability to deal effectively and interact well with the customers and employees.
- Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
- Must be able to stand, walk, and move through all areas of the casino.
- The employee is also required to climb or balance; stoop, kneel, crouch or crawl.
- Job will require heavy lifting.
- Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
Nice To Haves
- High school diploma or its equivalency preferred.
- Previous customer service experience preferred.
- Previous housekeeping experience a plus.
Responsibilities
- Maintain the cleanliness of the casino.
- Operate cleaning machines such as buffers, furnishers, carpet cleaning machines, escalator cleaning machines and other miscellaneous cleaning equipment.
- Carry out individual assignments as well as working with a group.
- Work with various cleaning chemicals.
- Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy.
- Provide exceptional customer service to all patrons and communicates in a pleasant, friendly and professional manner at all times.
- Maintain a professional work environment with supervisors, managers and staff.
- Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
- Complete all required SGC Training programs within nine (9) months from commencement of employment.
- Attend all necessary meetings.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
