Heath Unit Coordinator Step Down Unit

Trinity Health • Pontiac, MI

75d

About The Position

Trinity Oakland Hospital is a 497-bed community teaching hospital, level II trauma center and longtime leader in health care in Oakland County. We provide comprehensive care including cardiovascular, stroke, orthopedics, obstetrics, gynecology and cancer care. The hospital has been a leading provider of the most advanced medical care for more than 90 years. As part of Trinity Health we have received numerous local and national awards in recognition of our leadership, quality outcomes and clinical excellence.

Requirements

• High School diploma or GED required or equivalent.
• Certification by an accredited Unit Secretary/Health Unit Coordinator training course or equivalent working experience.
• Crisis Prevention Intervention (CPI) required within 3 months of start of position.
• Successful completion (greater than 85%) of Health Unit Coordinator pre-employment test.
• Excellent customer service orientation skills necessary.

Nice To Haves

• Previous Health Unit Coordinator/Unit Secretary working experience desired.

Responsibilities

• Coordinates activities which relate to the flow of unit and patient information.
• Greets all staff, physicians and visitors presenting to the department/unit with warm, friendly customer service interactions.
• Facilitates inquiries from family to patient related to their delivery status or condition while maintaining patient confidentiality.
• Creates a positive service-focused experience with each patient/family interaction.
• Demonstrates attentive and responsive patient and service-focused behaviors with all telephone and verbal communications.
• Maintains and communicates an accurate patient roster/census and available ready beds.
• Initiates and maintains the patient record, including preparing the chart for procedure/surgery.
• Transcribes all physician orders via the computer system or manually when necessary.
• Communicates all stat orders to the patient's nurse.
• Enters hospital charge data into the computer system to assist with preparation of patient charges.
• Schedules diagnostic procedures and treatments.
• Orders all clerical and operational supplies specific to the nursing unit.
• Enforces controlled access and visitation to the department.
• Responds to and relays patient requests in a timely manner.
• Assists as directed during a patient emergency situation.
• Maintains a working knowledge of applicable Federal, State, and Local laws and regulations.
• Determines that appropriate charges have been entered for the correct patient.
• Participates in on-going education and communication regarding revenue management.
• Assists with tracking and monitoring of equipment assigned to the unit.
• Proficient with the electronic health records for documentation, assessment, and care management.

Benefits

• Competitive compensation
• Full benefits package including Medical, Dental, Vision, PTO, and more!
• Effective Day 1 of Employment - No Waiting Period!
• Retirement savings plan with employer match and contributions
• Opportunity for growth and advancement throughout Trinity Health
• Tuition Reimbursement
• Free parking in proximity to your workplace.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED