Hearth & Hops Server

Wisp Resort•McHenry, MD

1d•$15

About The Position

Interact with guests and ensure they have a great experience when dining at the resort. Attends to guests needs making them feel welcome, comfortable, important and relaxed. Requires some basic cooking knowledge.

Requirements

High School diploma or equivalent, unless company sees capability without minimum education requirement
Previous food serving experience recommended
Basic English
Strong communication and interpersonal skills
Basic math

Nice To Haves

Crowd Management Certificate desirable
TIPS Certification

Responsibilities

Prepares the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks.
Staying updated on current menu choices, specialties and menu deviations, knowing if kitchen staff is running out of any items, etc.
Handle table bookings, direct guests to tables, present menus, suggest dishes, assist in drink selection, inform guests about food preparation details, communicate specific guest needs to the cooks.
Maintain proper dining experience, deliver items, fulfill guest needs, offer desserts and drinks, remove courses, replenish utensils, and refill glasses.
Properly open and pour wine at tables.
Obtain revenues, issue receipts, accept payments, and return change.
Basic cleaning tasks in coordination with co-workers.
Understand and communicate resort services and products to guests.
Some familiarity with basic cooking skills.