Prepares, analyzes, and interprets process and business intelligence information to assist department leadership in achieving financial, quality, process management and productivity goals. Determines best practices and utilizes business intelligence analysis to develop recommendations used to drive operational and strategic decisions. Provides oversight of process management in collaboration with leadership to identify key services and processes, through defining and documenting processes, selecting key process metrics and implement process controls and improvements. Works directly with the internal or external client to identify analytical requirements. Responsible for preparing business plans, reports and assigned special projects as aligned with department strategic initiatives. Handles moderately complex issues and problems, and refers more complex issues to higher-level staff.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
11-50 employees