Hearing Officer (Review Examiner II)

Commonwealth of Massachusetts • Boston, MA

1d

About The Position

The Department of Transitional Assistance is seeking qualified individuals for the position of Hearing Officer (Review Examiner II). Our ideal candidate will conduct Administrative Disqualification Hearings as required by law and render a fair and impartial decision within the regulatory time frames

Requirements

• Applicants must have at least (A) four years of full-time, or equivalent part-time, professional experience, the major duties of which included the adjudication, examination and/or review of claims, benefits and/or taxes; the practice of law; labor relations work; claims investigation or adjustment work; credit management or credit investigation work; or (B) any equivalent combination of the required experience and the substitutions below.
• Substitutions\: I. A Bachelor's or higher degree with a major in law may be substituted for a maximum of three years of the required experience. II. A Bachelor's or higher degree with a major other than in law may be substituted for a maximum of two years of the required experience. Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
• NOTE\: Educational substitutions will only be permitted for a maximum of three years of the required experience.
• Ability to understand, explain and apply the laws and rules governing assigned unit activities.
• Ability to read and interpret legal documents such as decisions, briefs and opinions.
• Ability to analyze and determine the applicability of data, to draw appropriate conclusions and make appropriate recommendations.
• Ability to gather information through questioning individuals and examining records.
• Ability to make decisions and act quickly in stressful situations.
• Ability to determine the proper format and procedure for assembling items of information.
• Ability to maintain accurate records and prepare general reports.
• Ability to communicate effectively in oral and written expression.
• Ability to prioritize work in order to complete all assigned tasks in a timely manner.
• Ability to work independently.
• Ability to exercise discretion in handling confidential information.
• Ability to exercise sound judgment.
• Ability to establish and maintain harmonious working relationships and deal tactfully and respectfully with others.
• Ability to travel throughout the state using their own mode of transportation on daily basis.
• Ability to use all necessary functions of a lap top computer to compose decisions and store information in an orderly manner.
• Ability to work remotely while maintaining productivity, accuracy, and accountability.

Nice To Haves

• Knowledge of the laws, rules, regulations, policies, procedures, etc. governing assigned unit activities.
• Knowledge of the state law governing administrative hearings.
• Knowledge of the legal procedures involved in conducting public and executive hearings.
• Knowledge of the laws and rules governing the presentation and admissibility of evidence.
• Knowledge of reference and related sources available for legal research.
• Knowledge of the types and uses of agency forms.
• Given the population served, bilingual or multilingual fluency.

Responsibilities

• Structure and clearly explain procedures which govern hearings.
• Control testimony (including evidentiary rulings) and identify and mark exhibits.
• Maintain substance and appearance of impartiality and demonstrate patience and courtesy toward all parties.
• Assure the record is fully developed, and all issues adequately addressed.
• Render a written decision based on relevant regulations and standards within the time frames required by law.
• Conduct statewide telephonic, videoconference, and in-person hearings as assigned.
• Make and store digital recordings of hearings following established procedures.
• Establish jurisdiction and identify relevant issues.
• Summarize evidence and identify, mark, document and store all exhibits.
• Make appropriate findings of material facts, apply law to facts, and reach reasonable legal conclusions based on relevant regulations and standards.
• Sign and submit error-free, properly formatted decisions and issue clear, complete orders to the Department.
• Follow assigned procedures governing reschedules, continuances, reopenings, dismissals and withdrawals.
• Confer with DTA management and other agency personnel to provide or exchange information and resolve problems.
• Render decisions within 30 days of the hearing date or 5 business days prior to the decision due date, whichever comes first.

Benefits

• Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees