Hearing Instrument Specialist for ENT in NE Portland (Gateway)
About The Position
Join us at The Oregon Clinic as a full-time Hearing Instrument Specialist. Work alongside a collaborative team of patient-focused colleagues and physicians in our thriving Ear, Nose & Throat East at Gateway Clinic in Northeast Portland. Each patient receives the highest value care tailored to their needs. Every person at TOC makes a difference in our mission of delivering world-class care with kindness and empathy. As a member of our team, you have the opportunity to make a valuable impact within the local community and our ecosystem of care. By providing patients and internal and external stakeholders with a consistent, efficient, and easy experience, you’ll help ensure that patients at The Oregon Clinic Ear, Nose & Throat East at Gateway Clinic receive the highest value care tailored to their needs. Using excellent customer service and communications skills, your primary duties in this phone-based role include: Provides services for the testing, selection and fitting of hearing instruments. Performs hearing aid consults and audiograms. Programs and fits hearing aids and takes ear mold impressions. Performs hearing aid checks. Completes administrative duties as necessary, including tracking hearing aid sales, deliveries, and vendor communication. Other duties as assigned.
Requirements
- Minimum of one (1) year of hands-on audiology and/or hearing aid fitting experience is strongly preferred.
- Current CPR/BLS within 60 days of hire. ACLS may be required by specialty.
- Current Hearing Aid Dispenser license is required.
- Demonstrated ability to initiate, work independently, and effectively multitask.
- Excellent attendance and work ethic.
- Positive attitude and desire to be a team player.
- Ability to communicate professionally and effectively with patients, physicians, and other team members.
- A commitment to patient-focused care, privacy, and safety.
Nice To Haves
- Prior Electronic Medical Record (EMR) experience is preferred.
- Epic experience is a plus!
Responsibilities
- Provides services for the testing, selection and fitting of hearing instruments.
- Performs hearing aid consults and audiograms.
- Programs and fits hearing aids and takes ear mold impressions.
- Performs hearing aid checks.
- Completes administrative duties as necessary, including tracking hearing aid sales, deliveries, and vendor communication.
- Other duties as assigned.
Benefits
- Healthcare: Employee is 100% covered Medical, Dental, and Prescription Insurance
- Financial Wellbeing: Generous 401(k) plan and Flexible Spending Account options
- Work-Life Balance: Paid Time Off plus 9 paid holidays annually
- Wellness Support: Robust wellness program and employee assistance services
- Commuter Benefits: 70% of Tri-Met transit pass covered
- Additional Perks: Employee discounts and optional benefits like Pet Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
