Hearing Instrument Specialist

Wolfe Eye Clinic•Cedar Falls, IA

1d•Onsite

About The Position

Wolfe Clinic Audiology is seeking a Hearing Instrument Specialist to join their team. This full-time, salaried position offers potential for additional performance-based opportunities and involves providing services in Marshalltown and Cedar Falls clinics. The role includes both clinical services and hearing aid dispensing, with a Monday to Friday schedule. Wolfe Audiology fosters a culture focused on group successes and team development, supported by professionals passionate about their field, working together for growth and knowledge sharing. The practice has extensive industry experience, building a strong base of loyal, satisfied patients through outstanding customer service and exemplary patient care, prioritizing patient hearing improvement. The ideal team member is self-motivated, passionate about improving lives through better hearing, committed to outstanding patient care and superior customer service, and maintains integrity, honesty, and respect. They should provide compassionate counsel, build patient rapport, possess strong clinical skills, pay close attention to detail, have excellent communication skills, and be able to multitask, adapt, problem solve, and overcome objections.

Requirements

Experience with diagnostic testing and dispensing required
Strong computer aptitude including knowledge of software, products, and accessories offered by major hearing technology companies
Ability to work both independently and within a team
Ability to establish professional relationships with patients to create repeat and referral business
Must be comfortable with the sales process and possess a desire to grow and expand services
Iowa Hearing Aid Specialist applicants must have already completed the International Hearing Society Examination and possess permanent Iowa license
Active and current hearing aid dispensing license in the state of Iowa is required

Responsibilities

Conduct patient diagnostics by administering and interpreting hearing evaluations, gathering pertinent medical history, and performing a thorough examination
Educate patients on treatment options, and make recommendations for hearing aids, amplification devices, and assistive listening technologies based on their needs and lifestyle
Take ear impressions and prepare, design, and modify ear molds, and order instruments
Program, fit, and adjust hearing aids utilizing best practices including real ear measurements
Strong commitment to excellent follow-up care for patients and their devices, including the maintenance and repair of devices from a variety of manufacturers