Hearing Instrument Specialist Trainee (NE San Antonio)

Starkey Laboratories • San Antonio, TX

365d • $23 - $25

About The Position

Are you ready to launch your career in the world of sound? As a Hearing Instrument Specialist Trainee, you'll dive headfirst into the fascinating realm of hearing aids and patient care, all while receiving top-notch training from the best in the business! Get ready to learn everything from fittings and repairs to sales and aural rehabilitation, plus gain expertise in our innovative TeleHear program. With Audibel sponsoring your journey to licensure, you'll be set to help transform lives one conversation at a time. If you're excited to make a difference and are eager to embrace new challenges, this is your chance to tune in and turn up the volume on your future!

Requirements

• High school diploma is required; a 4 year degree or equivalent trade school certificate in the Hearing Industry field is preferred; Bachelor's in Speech and Hearing Sciences/Communication Disorders ideal.
• 1+ years of sales experience preferred and/or background in medical or hearing aid industry.
• Knowledge of the hearing aid industry a plus.

Nice To Haves

• Public speaking experience and training.

Responsibilities

• Provide the Patient Journey Experience through counseling and instruction.
• Complete requirements for state temporary license.
• Learn to conduct patient diagnostics.
• Train with licensed specialist to complete practicum hours, which may include travel to other regions.
• Learn to conduct comprehensive hearing evaluations to identify type and degree of hearing loss.
• Make appropriate recommendations based on hearing test results.
• Become proficient in troubleshooting, repairing, and servicing all types of hearing instruments and accessories.
• Attend the Patient Journey Protocol class and observe other specialists in their practice of the Patient Journey.
• Train with a Specialist or Audiologist on difficult fittings.
• Learn the Starkey product line and programming of hearing instruments, including attendance at the CFE training program in Minneapolis.
• Learn tactics and styles of hearing aid sales and accessories.
• Coordinate training efforts through the AAH national training audiologist.
• Train and work with patients via TeleHear.
• Train with area specialists on patient care, ensuring the comfort of the patient and understanding their needs and requests.
• Learn how to use the TeleHear tools for working with patients remotely.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Paid sick time
• Paid holidays
• 401k with company contributions
• Company paid life insurance
• Hearing aid discounts
• Access to telemedicine services
• Competitive compensation package
• Professional development, training, advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Computer and Electronic Product Manufacturing
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees