Hearing Care Professional
About The Position
Miracle-Ear, part of Amplifon, the global leader in retail hearing aids, is expanding its team of Licensed Hearing Aid Specialists . We are seeking passionate, driven individuals who are committed to making a difference. By joining Miracle-Ear, you're not just working for a company - you're working towards a purpose; helping people rediscover all the emotions of sound. For privacy reasons, please do not visit or contact the local Miracle-Ear stores. All applications must be submitted online for review by our regional team. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. #MiracleEar
Requirements
- Actively licensed as a Hearing Instrument Specialist or Dispensing Audiologist
- 1+ year training or related experience as a Hearing Instrument Specialist
- Current knowledge of hearing aid devices and technology
- Experience in a customer-facing role, dedicated to providing high quality customer service
- Confident, attentive, empathetic, and solution oriented
- Proficiency Microsoft Office, Windows, CRM, and POS Systems
Responsibilities
- Manage the customer journey
- Administer comprehensive hearing evaluations, educating on the effects of hearing loss, and providing quality after-care services
- Offer personalized customer consultations on hearing solutions to fit every unique need and lifestyle
- Guide the customer through device fitting and demonstration, while educating them on the importance of hearing health
- Promote hearing health awareness and integrity
- Ensure data accuracy and privacy by maintaining customer records and compliance with all protected customer healthcare data
- Stay current on industry trends and maintain professional credentials through continuous education
- Lead sales of hearing aids and accessories
- Contribute to individual and office revenue goals
- Drive local engagement by supporting marketing initiatives and managing special events
- Partner with the Front Office Associate to ensure a seamless customer experience, effective schedule management and store operations
Benefits
- $100,000-$140,000 earning potential
- Base + industry leading uncapped commission structure
- Work-life balance, with standard business hours
- Continuous training, development & support
- Brand recognition, we're at the top of our industry
- Medical, Dental, Vision, Life insurance, Health Savings Account, 401K with company match, Paid Time Off, Paid Holidays, Volunteer Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
